Shipping policy

Shipping Policy

Effective Date: July 14, 2026

Thank you for shopping with VAVA Vape. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation with tracking details (where available).

Shipping Coverage

We currently ship to all major cities and regions across Pakistan.

If delivery is unavailable in your area, our customer support team will contact you before dispatching your order.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, VAVA Vape may offer free shipping promotions on eligible orders.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations across Pakistan.

Please ensure someone is available to receive the package and make the payment at the time of delivery.

Repeated refusal of confirmed COD orders may result in restrictions on future orders.

Order Tracking

Once your order has been dispatched, tracking information will be provided whenever available, allowing you to monitor your shipment.

Delivery Issues

If your order has not arrived within the estimated delivery time, please contact our customer support team. We will work with the courier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

VAVA Vape is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided during checkout.

Damaged Shipments

If your package arrives visibly damaged, please take clear photos before opening it and contact us within 48 hours of delivery. We will investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact us through our Contact page or customer support channels.